Retail

Increase sales, boost engagement and measure loyalty with real-time performance insights.

Problem

Standard merchant and consumer spending reports are traditionally static and generic. Australian retailers are missing out on in-depth, up-to-date insights that can significantly drive sales and gain competitive advantage in the market.

Retail Solution

Finch Retail helps leading retailers and organisations understand and explore trends and analysis across Industry, Consumer Behaviour, and Retail, unlocking real-time insights to enable data-driven decision making.

Real-time customer and retail insights
Enhance retail partnerships with value added services
Access the latest industry data

How it works

Performance benchmarking

Performance Benchmarking metrics provide insights around Industry and Key Competitor Performance, Customer retention & Spending Locations.

Performance benchmarking

Spending & Behaviour

Spending & Behaviour metrics provide insights around Basket size, promotional campaigns, affiliate brands and cohort segmentation.

Spending & Behaviour

Retention & Loyalty

Retention & Loyalty metrics provide insights around Customer return rates, brand strength vs competition and effectiveness of reward programs.

Retention & Loyalty

Location & Growth

Location & Growth metrics provide insights around Postcode profiling, growth locations, trending markets and performance analysis.

Location & Growth

Finch Retail is powered by

4.2b
Transactions enriched to date
10m
End customers
1.5m
Merchants in our proprietary database
95%
Enrichment accuracy
2 — 2

Our partners say

Eftpos

Through advanced retail analytics, we can learn even more about where and when Australians spend their money, and their purchasing preferences.

afr.com

Why Finch

Best in class enrichment

Our powerful enrichment engine uses the latest data modelling methodologies, tested against hundreds of millions of new transactions every month to continuously improve its accuracy.

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Data personalisation experts

With deep experience in CX, financial analysis and data engineering, we spend time understanding your data challenges to help you get the most out of your data

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Plug and play AIML analytics

Accelerate speed to market by leveraging our machine learning algorithms trained on over $30 billion worth of transaction data and behavioural patterns.

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Consumer and retail intelligence

Our intelligence reports provide real-time consumer and retail insights that power data-driven decisions across sales, business and operations.

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